City of Dallas

CALL 9-1-1 to report a fire, get an ambulance or get help from the police. Suspicious activity in the neighborhood should also be reported immediately to 9-1-1. The City of Dallas website has comprehensive information on city services, city government, and interactive capability to request information and services from the city.

3-1-1 is your one call to City Hall! Use it to request city services, non-emergency police and fire assistance, city information, submit a concern or code violation. Dial 3-1-1 or dial 214-670-5111 if dialing 3-1-1 is not accepted on your phone service.

Security Alarm Permit

Make sure that you get a security alarm permit if your security system is audible and/or monitored to provide police response. For residents, an annual permit fee is $50 and you are allowed only five false alarms in a 12 month period. For more information or to submit a security alarm application, visit the City of Dallas Special Collections Registration website.

Special Collections

Garage Sales

A Garage Sale Permit is required before conducting a garage sale. A garage sale permit ($15) can now be purchased at any Dallas Public Library location. There is a limit of two garage sales at an address during any twelve month period and each sale may not exceed more than three consecutive calendar days in length. One sign is allowed on the lot where the sale is taking place. Signs placed on medians, public property or utility poles are illegal.

Illegal Storage

Any item that is not customarily used or stored outside or is not made of material that is resistant to damage or deterioration from exposure to the outdoors cannot be placed outside on your property. This ordinance applies to items stored on the front or rear yard of the property or on an open porch or carport. Exceptions include motor vehicles on improved surfaces, lawn furniture and landscaping items.

Obstructions

The occupant or owner is responsible for keeping street, alley, sidewalk and public grounds clear of obstruction. This includes the trimming of trees and shrubbery which may obstruct an alley or sidewalk.

Signs

It is a violation of City Code to post any signs on a utility pole, tree or in a City right-of-way.

Litter and Weeds

Homeowners or tenants are responsible for keeping their lawns mowed, clippings mulched or cleared and the property free of litter. The property must be maintained between the curb in front of the house to the middle of the alley or back property line. Weeds or grass more than 12 inches high is a violation of a City Code subject to a court citation and/or bill for lawn mowing.

City Code Enforcement

Report any violations to 3-1-1 or 214-670-1300. Thank you for keeping our n eighborhood clean and free of code violations.

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Leash Law

The leash law in Dallas requires that your dog be leashed anytime it is off of your property and not within a fenced enclosure. The only public property where the dog may be off leash is in one of the dog parks.

Pooper Scooper Law

The Dallas ''Pooper Scooper'' ordinance includes fines of up to $50 for pet owners whose dog droppings end up anywhere but their own lawns. It further requires those individuals to have in their possession a device for the safe and sanitary removal and disposal of dog feces. Violators may be reported to the City by calling 3-1-1, and they are also subject to citation and possible fine if observed by city officers at any time.

Registration

The City of Dallas Animal Services require annual registration of all dogs and cats. This can be done my mail or online and requires up-to-date vaccination information along with a $7 fee for spayed or neutered pets and $30 for unaltered pets.

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Parking Enforcement Guidelines

24 Hour Parking Violations: If you park a vehicle on a public street, you must move that vehicle every 24 hours. Any vehicle that appears to be abandoned or has an expired registration or inspection sticker may be subjected to a citation and/or towed from the location.

Parking on Unapproved Surface: A vehicle must be parked on concrete, asphalt or gravel. If a vehicle is parked on gravel, the gravel must have a depth of 6 inches and have a border around the space to prevent losing gravel. It is illegal to park on grass.

Blocking Sidewalks and Driveways: It is illegal to park on a public sidewalk or block a person’s driveway preventing access to a home or business.

  • Parking in the Wrong Direction: All vehicles parked on a public street must be facing the flow of traffic.
  • Fire Hydrant: No vehicle is allowed to park within 15 feet of a fire hydrant.
  • Cars for Sale: It is illegal to advertise a vehicle for sale on a public street.
  • Commercial Vehicles: You are not allowed to park a commercial vehicle or an 18 Wheeler vehicle on a residential street.

Garbage Collection and Recycling

The City of Dallas operates under OneDay – all you have to do is set our your garbage and your recycling roll carts for collection on your designated day – THURSDAY – for University Terrace. Nearly all paper, glass, plastic and metal items can be recycled. For more information on recycling and sanitation services, please vist the City of Dallas Recycling website.

Mandatory Watering Guidelines

Residents with street addresses ending in an even number (0, 2, 4, 6 or 8) can water on Sundays and Thursdays. Residents with addresses ending in an odd number (1, 3, 5, 7 or 9) can water on Saturdays and Wednesdays. These restrictions apply to automatic or in-ground irrigation systems and hose-end sprinklers only.

Maintain your irrigation system to prevent waste by repairing broken, missing, or misdirected sprinkler heads. If you use more than 15,000 gallons a month, you’ll pay a surcharge on the amount above 15,000 gallons.

Twice-Weekly Watering Schedule became permanent on April 23, 2012.

For water saving tips and programs, go to SaveDallasWater.